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WHO WE ARE
Wicasa Group is the first and the biggest Integrated Customer Communication Agency that creates valuable solutions focusing on CRM, SCRM, Customer Strategies, Digital & Direct Marketing since 2003.
OUR STORY
In Native Americans’ clan Lakhota, Wicasa means “Sage”. Serenity, kindness, peace and the ability to of listening, which are in the highest level for a sage, are Lakhota’s culture’s indispensable features for a human being. A sage is a leading light who illuminates by the glitter of his knowledge. Everybrands’ must have is: Wicasa.
OUR SOLUTIONS
New Generation Solutions For Your Brand with “Your New Perspective” and “Customer In All Aspects” Slogans
Consulting
Efficient solutions which helps to catch your target audience's attention
Business Development & Tailor-made Projects
CRM & CEM Customer Strategies
Loyalty Management
Campaign Management
Segmentation
Infrastructure and Software Requirement Assessment
System Infrastructure Installation, Implementation and Development
CRM, Sales & Customer Management Training / Consultancy
Setting Up the CRM Organization Structure
Performance-based Management Methods
Loyalty Management
Secrets for strengthening the emotional bond between your customers and your brand
Loyalty Strategies & Consulting
Developing Loyalty Programs (Online & Offline)
Creating Programmes For Customers and Employers To Increase The Loyalty and The Sales
Mounting Campaigns and Communication Plan
3rd Party Business Associations
Originating, Organizing and Implementing Field Activities
Digital Marketing
Creative applications to appeal to the emotions in the digital world
Strategy Development
E-mailing Management
Website Development
Google AdWords & SEO
Developing Applications
Integrated Campaign Implementation
Campaign Management
Acquisition of Potential Customer
Visual Design
Managing Custom Raffle
Database Management
Valuable formulas for getting to know your customer closer
Database Setup
Data Merge, Cleansing, Deduplication, Updating, Enrichment
Managing The Permitted Database
Analysing the database and the segments
Data Mining
Data-based Marketing
Social Marketing Management
Approach to enhance the dynamism and to generate the interactions between your customer and your brand
Strategy Development
Creating a Communication Plan
Community Management
Content Development
Campaign Development
Media Management
Generating Creative Ideas & Applying
SCRM – Social CRM
Business Intelligence
Indispensable analysis for strategic decisions
Access, Involvement & Interaction Analysis
Campaign Reports
Churn Analysis
Brand & Channel Monitoring
Competitior Analysis
CRM Check-Up
Channel Analysis
Segmentation Reports
Customer Value Matrix
Customer Behavorial Analysis
Customer Life Cycle
RFM Analysis
Big Data Solutions
OUR FOOTFRINTS




CONTACT US
We would like to hear from you for getting to know your customers closer.

(216) 467 13 14
[email protected]
Fenerbahçe Mah. Hacı Mehmet Sok. Türkiye İş Bankası Blokları E Blok No:24 D:12 PK:34726 Kadıköy / İSTANBUL